Work to delegate
Harmony for Product & knowledge

Keep the guidance in step with the facts.

A product fact or policy changes, but a sales deck, support article or onboarding guide keeps repeating the old version.

Discuss this workflow
One ongoing responsibility

Keep dependent guidance aligned with approved changes.

Harmony is a private AI operating model. Assign this work with approved context and authority, and an agent can pursue the next useful step between conversations.

A named content owner
Sources that show the real state of the work
Permitted actions, checkpoints and a finish
How proactive work operates
The assignmentOwned by your content owner

Keep dependent guidance aligned with approved changes.

Approved contextApproved product factsPoliciesPublished & internal guidance
What starts the work

An authoritative source changes while related guidance still uses the previous fact.

What Harmony carries forward
  1. 01

    Identify the passages affected by the approved change and connect them to their content owners.

  2. 02

    Check the intended audience and existing revision work before drafting.

  3. 03

    Prepare a scoped edit with the old wording, proposed wording and supporting source side by side.

Then it returns to the same work.

Track the review and check whether the approved revision reached the intended material. Revisit affected work when the source changes again.

The decision you keep

The content owner reviews and publishes. The agent cannot introduce an unsupported claim or change policy to make the copy fit.

What your team gets back

Follow a changed fact through the material that depends on it, rather than relying on someone to remember every place it appears.

How you know the job is done

The owner confirms the relevant guidance is updated, or the remaining exception has a clear reason and next step.

Discuss this workflow
Make it fit your company

The same signal can mean
something different in your business.

Your priorities, contract terms, customer preferences and available capacity shape the right response. Start with representative examples, including the exceptions your team encounters.

Source access, action authority and model-processing permissions are configured separately. Financial or restricted context can narrow where a task is allowed to run.

One workflow is enough to start

What would you stop chasing?

Bring one recurring process. We’ll map what an agent can carry forward, the decisions your team keeps and how to evaluate the result.

Start with an outline. No company records required.